Awards Application

Welcome to the 2024 CCNNZ National Awards Application

The CCNNZ Awards recognise and celebrate excellence and provide a mechanism for triggering thought-leadership, professional networking and shared learning.

We are particularly pleased to help recognise the achievement of Customer Contact professionals who demonstrate outstanding performance in leadership, education, stakeholder engagement, customer commitment and support management.

This is no easy task in this fast-paced and complex industry, which features a broad range of business disciplines and demands extensive skills – and stamina!

CCNNZ National Contact Centre Agent of the Year

CCNNZ NATIONAL Contact Centre Agent of the Year

We are pleased to announce our partnership with Digital Island,
who will be supporting this award as our sponsor.

Awarded to the Contact Centre Agent (Outbound or Inbound) who makes the most significant contribution to assist the team and contact centre to meet or exceed key performance objectives.


The entrant is someone who continually strives to strengthen the centre’s role and strategic value within their organisation and to the customers they serve.

To apply for this award, please fill the form below and submit it to us. You will receive a full information pack with details on how to apply and the criteria that the judges will look for.

Please fill out this Application form and submit
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