Awards Application

Welcome to the 2024 CCNNZ National Awards Application

The CCNNZ Awards recognise and celebrate excellence and provide a mechanism for triggering thought-leadership, professional networking and shared learning.

We are particularly pleased to help recognise the achievement of Customer Contact professionals who demonstrate outstanding performance in leadership, education, stakeholder engagement, customer commitment and support management.

This is no easy task in this fast-paced and complex industry, which features a broad range of business disciplines and demands extensive skills – and stamina!

CCNNZ National Contact Centre Manager of the Year


We are pleased to announce our partnership with Digital Island,
who will be supporting this award as our sponsor.

Awarded to the Contact Centre Manager who makes the most significant contribution to inspire, engage and connect their centre to meet or exceed key performance objectives.

The entrant is someone who continually strives to strengthen the contact centre’s role and strategic value within their organisation and the wider industry.

The Contact Centre Manager of the Year will demonstrate a strong grasp of the core and advanced principles of Contact Centre Management and Team Leadership.

To apply for this award, please fill the form below and submit it to us. You will receive a full information pack with details on how to apply and the criteria that the judges will look for.

Please fill out this Application form and submit
This field is for validation purposes and should be left unchanged.