Awards Application

Welcome to the 2024 CCNNZ National Awards Application

The CCNNZ Awards recognise and celebrate excellence and provide a mechanism for triggering thought-leadership, professional networking and shared learning.

We are particularly pleased to help recognise the achievement of Customer Contact professionals who demonstrate outstanding performance in leadership, education, stakeholder engagement, customer commitment and support management.

This is no easy task in this fast-paced and complex industry, which features a broad range of business disciplines and demands extensive skills – and stamina!

CCNNZ National Contact Centre Support Professional of the Year

CCNNZ NATIONAL Contact Centre Support Professional of the Year

We are pleased to announce our partnership with Digital Island,
who will be supporting this award as our sponsor.

This award recognises a person involved in supporting important Contact Centre unit functions that ultimately reflect on the frontline performance, such as operations management, workforce planning, subject matter expertise, quality assurance and/or back-office administration support.

The entrant will have displayed a clear customer experience focus in applying their skills and knowledge to make a difference within their workplace.

The entrant is someone who demonstrates outstanding commitment to best practice including effective communication and the way they balance the needs of customers, staff and the business as key stakeholders.

To apply for this award, please fill the form below and submit it to us. You will receive a full information pack with details on how to apply and the criteria that the judges will look for.

Please fill out this Application form and submit
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