Awards APplication

Welcome to the 2025 CCNNZ National Awards Application

The CCNNZ Awards recognise and celebrate excellence and provide a mechanism for triggering thought-leadership, professional networking and shared learning.

We are particularly pleased to help recognise the achievement of Customer Contact professionals who demonstrate outstanding performance in leadership, education, stakeholder engagement, customer commitment and support management.

This is no easy task in this fast-paced and complex industry, which features a broad range of business disciplines and demands extensive skills – and stamina!

CCNNZ National Contact Centre Team Leader of the Year

CCNNZ NATIONAL Contact Centre Team Leader of the Year

The Award Sponsor for the Contact Centre Team Leader of the Year Award will be announced soon.

Yaxxa Logo

Awarded to the Contact Centre Team Leader who makes the most significant contribution to inspire, engage and connect their team to meet or exceed key performance objectives.

The entrant is someone who continually strives to strengthen the centre’s role and strategic value within their organisation and the wider industry.

The Contact Centre Team Leader of the Year will demonstrate a strong grasp of the core principles of Contact Centre centre management and team leadership.

To apply for this award, please fill the form below and submit it to us. You will receive a full information pack with details on how to apply and the criteria that the judges will look for.