About Us

The course is funded by the Ministry and will focus on a number of aspects of customer interaction and contact centre skills.
integrity

INTEGRITY

Do what is right

integrity

INTEGRITY

Do what is right.

respect-2

MANA

Respect diversity

respect-2

MANA

Respect diversity

PASSION

Energise, inspire and engage others

PASSION

Energise, inspire and engage others

leadership

LEADERSHIP

Walk the talk

leadership

LEADERSHIP

Walk the talk

Who We Are

Customer Contact Network New Zealand (CCNNZ, formerly CCiNZ) operates as an incorporated society, established in April 2009 by Contact Centre professionals.

Our Vision

CCNNZ promotes excellence in every customer contact.

Our Mission

CCNNZ is the network that inspires, engages and connects customer contact professionals.

Benefits

CCNNZ members have access to valuable information, regular webinar events and other opportunities:

Annual CCNNZ Conference and annual CCNNZ Industry Awards

A dedicated online Members Section with valuable tools and resources

Competitions and special offers

Latest news, fresh blogs and educational articles on our website

Active discussions information and networking on LinkedIn, Facebook and Twitter

Regular events held online or in New Zealand’s main centres

Partnerships with vendors, sponsors and other organisation

Employment noticeboards and information on the latest industry placements

An ongoing commitment to building the CCNNZ membership base

THere is a strong support network behind CCNNZ

CCNNZ is powered by some highly experienced industry professionals.
Our team of Contact Centre professionals are responsible for the smooth operation of CCNNZ. We understand the complex nature of our industry and are as motivated as you are to make sure it is successful and a source of reliable knowledge for those who visit our website. We also have the support of our valued sponsors and partners of CCNNZ.

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