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Hong Kong Call Centre Association (HKCCA) is honored to have been selected as the host for Asia Pacific Contact Centre Association Leaders (APCCAL) EXPO 2016. It will be held in Hong Kong Disneyland Resort with the theme of “Omni-channel Customer Experience.” It is a 3-day event from 2 to 4 November 2016 which includes Leaders Meeting, Conference, Exhibition, Korean Night, Networking Cocktail, Contact Centre Visits, Awards Presentation and Gala Dinner.

For bookings and enquiries please refer to the HKCCA website.