Candidates - MSD Program Graduates
Inspiring, Engaging and Supporting Professionals in the New Zealand Contact Centre and Customer Service Industry
Virtual Online Contact Centre Training Course Graduate & Student Profiles
Over the last 12 months CCNNZ has worked closely with MSD and our supply partners to recruit, train and get over 100 of our trainees from 20 ’employment ready’ groups.
So far we have been able to place over 100 of our graduates and we are still looking for placements for our remaining graduates from the last 3-4 groups.
If you are interested in filling a vacancy and would like a fully customer contact ready candidate to join your organisation please review our candidates profiles below.
They are ready and willing to commit to your organisation 🙂
Solid team player with outgoing, positive demeanour, and proven skills in establishing rapport with clients. I have worked as a customer service representative for 5+ years, comfortable working in a fast-paced environment via inbound and outbound calls.
I am self-motivated, self-respecting individual who is goal driven. I can work alone or within a team. I am used to flexible working hours, working 6 days a week.
Self-motivated and service-driven professional. I have an extensive skill set in a range of industries. I enjoy interaction with people of all ages and cultures. My career highlights include teaching English language. I also have a Diploma in Japanese studies.
I am experienced in event management, hospitality and social work, cultural mentorship, and a community mobiliser. I like to add value through reflective practice and holistic approach to the Pasifika community.
Responsive and friendly approach to dealing with customers, self-motivated with enthusiasm and energy accomplishing goals. Immaculate attention to details and motivated to learn new things. Bilingual and proven ability to solve problems, and with a high interest in technology.
I am a quick learner and highly motivated to succeed within whatever role I take on. I have a calm temperament which I believe is necessary when dealing with a diverse group of clients. I am a team player. I have experience in customer facing services and data entry.
I am an enthusiastic, highly driven worker who takes great pride in taking the initiative to deliver the best results through teamwork and constant self- improvement to better reach targets and expectations placed upon me. I love technology having completed AUT’s Digital Design program.
I am very much an extrovert, and I work well in a team or individual capacity. I am highly self-motivated to working with groups. I am driven to prove that I can be trusted through my actions.
Team environment helps me to focus and provide a positive and friendly approach to work mates and customers. I am trustworthy and reliable which allowed me to work unattended as a literacy tutor. Technology is a passion, and teaching others how to benefit from it.
I am highly motivated, flexible and highly detail oriented. I can take initiative, have good organising and management skills. I am dedicated to work with high level of patience and can think out of the box.
I am a young mother who is family orientated and driven by my need to provide. I am able to work either alone or as a team member. I have full confidence in myself and am easily adaptable.
I am very self-motivated, can work alone or in a team, always happy to help anyone who tries to help themselves, willing to listen to others. I like to organise ahead of time, always has a smile on my face.
I am a friendly and caring person who enjoys working in a team or on my own. I am excited to learn more skills and kick start my career.
I am a focused, driven, friendly, trustworthy, honest and reliable individual that loves giving things a go with a positive can-do attitude. I am always professional and have a proven record as a great representative of the company I work for. I create great business relationships and maintain a high success rate to build and retain client base.
I am highly skilled and motivated in all work that is given to me. I am also competent in working in a team or on my own. I had the opportunity to help convert raw data from the Hubble Space Telescope and two land base telescopes, and send these information to primary astronomers.
I am positive and proactive in my working environment. I enjoy encouraging colleagues to be a contributing part of the team and achieving the best outcomes for clients.
I am very committed to getting the task done, and done well. I am fast adapter to situations unfamiliar. I am well organised prepared an always on time.
I am a hardworking, practical minded person with experience as a Senior and Sole Administrator which allowed me to gain a wide range of skills and abilities in Administration Accounting and Customer Service.
I am conscientious, enjoy the dynamics of a team, confident to work alone, actively seek solution to problems, self improvement and efficiencies in the workplace.
I have worked in a variety of different roles from Library Assistant to Business Analyst. I enjoy working as part of a team or on my own to get the job done. I am motivated by helping people and by achieving the best outcome for them.
I am always great at what I do because I’m well focused in learning new subjects. I like to be on top of every task given to me by asking questions if I don’t understand. I’m happy to work alone or with others as a team. Solving problems is a fun activity for me.
I am a fast worker, people person, able to condense technical issues into easily understandable language. I like a large degree of autonomy, prefer to have the room to actually resolve/follow up on problems. I keep my body and mind in good condition.
I am realistic about everything and would keep my promises. I build trust through my reputation.
I am a young determined woman who strives on challenges and achieving goals that are set by myself or others, I work well alongside a team or alone. I take pride in my work and work just as hard as being a reliable and valuable member of the team.
I am a valuable team player, and can add value to a team environment and confidently work self-lead. I take pride in my work and enjoy a challenge.
I am self-motivated, polite and friendly person who can easily find a way into managing time and prioritising task in achieving goals. I am a ‘people person’ and I like talking to people from various backgrounds, therefore with the opportunity of working in any future contact centre will enable myself to utilise the skills, experiences and knowledge that I received from this CC training and past employment and studies into the organisation of a future contact centre.
I am always looking for ways to utilise my current skills whilst upskilling through new opportunities. I have graduated with a Tertiary college diploma, worked overseas at Walt Disney World and have travelled around New Zealand and Internationally. I enjoy both working by myself and as part of a team towards a common goal.
I am motivated to achieve. I find attaining new knowledge and skills exciting and I am constantly challenging myself. Friendly and approachable, I hold my work ethic in the highest regard. I am searching for the perfect role, in an environment that I can grow with and be an valuable contributor to their future successes.
I am hard working reliable and loyal with a great sense of humour under pressure. I’m confident that I would bring many unique qualities to the company and provide many opportunities for improvement.
I am a huge peoples person, which is a clear indication from the jobs I have been working through out my 4+ years in customer service, I genuinely care about who I’m dealing with so I’m very empathetic, approachable, fair and friendly. My strength is my strong work ethic, when I’ve been given a task to do or if its a goal that I’ve set for myself, I make it my mission to accomplish it in the most efficient and correct way possible with good resilience. I am a results driven individual. I like working in a team environment or working alone as part of a team and above all I am very professional.
I am ambitious and driven, a people person who is a good communicator. I am a team player but can happily work alone. I am accountable for myself and take responsibility for my actions and results.
I am a well-mannered and sophisticated person with a lot of ambitions and goals to improve and strive in a field that can help me excel to become a better person. My experiences can offer a lot. I am hardworking, committed to put in the work and not giving up, determined to establish any new skill, and learning that I can absorb to benefit my development. Eager to keep learning to exercise the mind to tackle different circumstances. I am always active. I make sure I keep myself motivated everyday constantly working on my physical, mental, and spiritual being. I am a person who is positive about every aspect of life. I work well with others as a team or alone by myself but in whichever way I will deliver my best to get the best result.
I am an energetic and highly motivated person with excellent interpersonal skills and experience in interacting with people from diverse backgrounds. I am an active and outgoing person and love to help people. People come to me for suggestions and help. I am a keen learner with a positive attitude.
I am highly adaptable learner, who does well at most tasks. I think outside the box on various issues, and work best as part of a team but can also work autonomously.
I am confident, fast learner and always ready for a challenge. I love to learn and explore, pushing myself to the limit.
I love a good challenge, always wanting to learn more and upskill as much as I can. I can work in a team as well as my own. I don’t get destructed easily and always wanting to put 100% into everything I do. I am not afraid to ask for help or to give help if necessary.
I am motivated, patient and compassionate. I am a good communicator and consider myself an efficient problem solver: guiding people through demanding situation so they can overcome the problem at hand and take charge of their situations. Transparency is important to me. I like to see results.
I am passionate about my work. I am self-confident and can work under pressure. I work hard, energetic, and keen to learn new skills. I can communicate effectively with people and a team player. I am a good listener.
I am self-motivated and happy to work alone or part of a team. I am goal orientated and happy to go that extra mile to achieve that goal. I am focused to results and achieving those as well.
I am a person who is easy to talk to. I do not judge and I am a very motivated person who likes to finish things I start.
I am a highly motivated and progress-focused person, can work alone, multitasking and a people-person, highly organised and results oriented.
I am a loyal and dependable person. Accuracy and attention to detail is important to me. I believe in always giving my best.
I am a team player and passionate for problem solving. I take my job seriously and committed to identify what need to be accomplished and get it done.
I am highly self-motivated, I can happily work alone or as part of a team. I am extremely focused, and results driven.
I am a well-motivated and dependable person. I have a clear, logical mind with a practical approach to problem solving and a drive to see things through to completion. I enjoy working on my own initiative or in a team.
I am a communications specialist with over 20 years experience of working in PR, marketing and customer service roles. I enjoy working in a team environment but am equally at ease working independently. Having worked in a busy press office, I am used to working under pressure in order to meet tight deadlines.
I am honest, hard-working, and eager-learning person, I can happily work alone or as part of a team. Also, I am highly punctual, with good time management skills and positive oriented thinking.
I am an honest and reliable person with great sense of time management. I can work well on my own or if need be in a team.
I am a self-motivated multitasker, I can work happily alone or as part of a team. I know how to adapt to my environment on a daily basis. By doing so I know that as the day goes on there are specific things that need to be prioritized.
I can get the work done and will always put my best foot forward. I am always willing to learn more and overcome challenges.
I am a highly motivated and hardworking individual who is technologically minded with a methodical approach to working and an eagerness to learn and develop skills in a practical setting.
I am responsible, respectful and a fast learner. I can work to a deadline alone and with others. I am able to ask for help if needed. I am punctual.
I am hard working, fast learner with extra attention to details. I will happily work alone or as part of a team. I am highly creative, good problem solver and take pride in getting results and from finishing a job.
I am an honest, loyal and respectful person, who enjoys working with and helping other people.I have a passion for technology and enjoy learning new apps and programs.
I am A Quiet, diligent worker who is at ease working alone or in a team environment. Technologically minded, I am someone who is tech-savvy with an ability to adapt quickly to new technology and systems. Most proud of my design skills to present artistic ideas and concepts.
I have a strong drive to fulfil my role and to help others. I am reliable worker who can excel independently or in a team. I can adapt to new situations and I am receptive to feedback. I have developed foundational skills over the course of my education and in taking the virtual online contact centre course that would set me up for success in a contact centre role.
I am hard working and eager to learn new things. I am also result oriented.
A highly focused individual motivated to get to work and able to get the job done whether it be on my own or with a group of co-workers. Hard working with can do attitude and carries out duty with smile on both good and bad days.
Highly self-motivated, I can happily work alone or as part of a team. I am extremely focused, and results driven
I am a hard-working and dedicated person who always strives for excellence. I have found it rewarding working alongside a team as well as alone and enjoy both scenarios. I love a good challenge and my determination to succeed fuels my motivation.
I am reliable, trustworthy, a quick learner, committed to what I do and attention to detail.
I am confident and empathetic person. I work well in a team because I am a good listener, hard worker and have a can do attitude. I am a motivated and mature woman seeking employment that will make the most of my skills and what I have to contribute. My strengths lie in organization, problem solving, creativity and interpersonal skills. I work well both individually and in group situations, taking both initiative and instructions well.
I am hardworking and self-motivated individual, striving each day to do better and to be better. I am honest in all my doings and trustworthy enough to complete any given tasks.
Productive with team work with or without supervision, dependable and results-driven
A quick learner, practical and mechanically minded with the ability to solve complex problems and achieve my goals even under pressurized situations. I have excellent communication skills, relate well to people, and enjoy a challenge. A self-motivated individual and a conscientious team member.
I am a people person who would love to talk to people and get to know them. I am self-motivated and very patient, and I would always love to be a part of a team. I would like to learn new things from the organisation.
Communicate on a professional level, with great work link to colleagues. I focus well on achieving tasks I have been requested to do from Supervisors. I pride myself on always working to a high standard and am able to complete projects to a set deadline. I can also work independently and as part of a team.
Enterprising, hardworking and technically skilled in customer service roles, attention to detail and timeliness in managing workloads functions for diverse industry employers. I am an accounts graduate with good academic standing applying for customer service positions where I can use my knowledge and customer service experience. I am motivated by my desire to develop and reach my fullest potential whilst contributing to the culture, growth, and success of the organization.
I am a hard-working individual who arrives to achieve the best in whatever I do. I am always willing to learn new skills and enjoy meeting new people. I am looking for a job that can utilize my skills as well as pose new challenges, that offers a wide of varieties of task and opportunities for advancement.
I believe that my motivation, commitment and other pre-existing skills will allow me to fit into any future employment with a contact centre and immediately start supporting the needs of their specific organisation. Both completion of a Certificate in Business Administration and the skills I acquire through the Virtual Contact Centre course will make me a fantastic candidate.
I am a strong communicator, I am able to troubleshoot tasks effectively by identifying the individual needs of each customer and enthusiastically solve the issue. I am enthusiastic about providing genuine empathy for each customer and use this to build rapport with the client and keep them as a long-term satisfied customer.
I would be an asset to any future employer because I give 100% to everything I do and strive to get the best results.
I am a quick learner, willing and capable of acquiring new skills. I am a good team member willing to help and teach others when required. My previous work experiences in business applications support.
I am ambitious, reliable, flexible and result driven. I am dependable and detail-oriented. I take my job seriously and once assigned a task, will see it through completion. I am organised. I enjoy working with a wide variety of people and am a enthusiastic Team player.
I am highly self-motivated, I can happily work alone or as part of a team. I am extremely focused and results driven.
I would describe myself as an engaging and enthusiastic individual who enjoys creating a positive work environment for customers, clients, and co-workers alike. I have extremely high standards for myself and believe that employers should be able to trust that I am getting the job done without them having to look over my shoulder. Always looking for a challenge, I appreciate having the opportunity to continually learn and grow from senior staff and management. A resilient individual, I am proud of my ability to bounce back from difficult situations and being willing to adapt in times like these.
I am highly motivated, calm and positive person with a passion to deliver the best results. I can work autonomously and with a team.
I enjoy working in a reactive as well as proactive environment with a desire to learn and adapt where necessary. My previous multi levelled customer service roles developed a confident self-motivator with a high level of written and verbal communication skills and very strong attention to detail accuracy. I am confident offering solutions by effectively assessing situations to offer customer reassurance.
I am an energetic and friendly people-person with a strong work ethic, loyal, reliable and a willingness to learn new skills. I am a great team player but can also work well independently. I have experience in dealing with challenging customers with confidence and respect.
I am very quiet and reserved to those who observe me. I am also very driven in all things I do and have a steady source of motivation when it comes to completing tasks and/or jobs etc. I am honest, reliable and naturally very kind, with a tendency for time management.
A passionate self-starter with natural curiosity, an appetite to learn and a hard-working nature.
A highly motivated, detail-oriented, technical, analytical, customer-focused and performance-driven individual with over 10 years of experience in the telecom industry. Strong ability to develop and maintain effective working relationships with all individuals and groups both internally and externally, maintaining constructive relationships with those with different viewpoints and expectations. Ability to cooperate and collaborate with team members to achieve team goals. Thrive in working individually and in collaborative environments.
I am a highly focused worker who enjoys working as part of a team and can also work unsupervised. I am a very positive person who strives to achieve the very best results for clients and the team.
I am highly motivated and results oriented individual. I have a proven track record of providing exemplary level of service internal and external.
My strengths are determination, dedication, and resilience with a drive to advance my knowledge and skill base. I am technology savvy and pick up new systems quickly. I am self-motivated, whilst also being a team player. With a ‘can do’ approach, my aim is to provide excellent support to my team. Having a varied career experience, I can take on a multitude of tasks. I enjoy a challenge!
I am an enthusiastic and dedicated professional with extensive experience across the areas of administration and managerial aspects, an exceptional who is able to develop and motivate one to achieve targets. I am a proactive individual and team member with a logical approach to challenges, performing effectively within a highly pressurized working environment.
I am passionate about my work. Because I love what I do, I have a steady source of motivation that drives me to do my best. In my last job, this passion led me to challenge myself daily and learn new skills that helped me to do better work.
Strongly focused individual, with the ability to complete tasks accurately in a fast-paced environment with given deadlines. Team builder and delivering excellence with the right work ethics: disciplined, organized, productive, proactive, consistent.
I am an experienced administration officer with 10 years working in the Government particularly in the areas of Finance and Administration. I am a proactive, detail oriented and a self-driven person with advanced accounting abilities to effect employer growth and success.
I am Passionate about my work ,highly organized and I think positively and can execute on difficult task . Having Experience in ICT student support role in AUT and Working in a casual role as Note Taker for Unitec Institute of Technology at present. I Would like to continue my career in IT Services with my qualifications and experience with technical knowledge and experience to a new challenge.
A hardworking, reliable team player focused on going above and beyond to support the team. Trained in customer service and offering great problem-solving abilities, attention to detail, showing initiative and self-motivation to continue to learn and grow as a professional in all my work. I’ve always enjoyed practical tasks and I take pride in approaching challenges in an organised manner to achieve the most logical, efficient, and excellent result.
During my past 30 years of extensive customer service experience and international work experience, I have gained a natural confidence in dealing with a wide diversity of cultures and people in an effective, logical, professional and compassionate manner. My motivation to do the best at whatever I do together with my management and communication skills will prove to be a valuable contributor to my employer. I have an honest and a genuinely considerate nature towards others with the ability to motivate, coach and lead a team to feel proud in themselves and achievements.
I have natural soft skills, am solutions focused, a team player and results driven. I can also work alone and enjoy learning.
In the last 25 years I worked in the tourism industry with international tourists and am used to working seven days a week. Customer service is dear to me. I am passionate about integrity and people. My clients describe me as extremely knowledgeable, delivering outstanding service with humour and in an empathic manner. Having travelled throughout the world I appreciate multiculturism and thrive on giving clients personalized attention. I am always curious and never cease to learn new skills.
I am a collaborative and strategic marketer with a good background in tourism, communication, hospitality, events and customer service, and have a proven history of successful projects to endorse me. I am good at prioritising and planning, comfortable with deadlines , working autonomously or in a team and offer the support and help to ensure that best service is always the standard. I am quick to learn, eager to assist, welcome management guidance and enjoy productive days. I am an accomplished and well-rounded individual with a positive work ethic, passionate and loyal to brand. I enjoy having achievable goals to attain. I am versatile and draw on my experience of high pressure goal and deadline driven scenarios to enable consistent delivery.
I am highly committed, hardworking individual dedicated to my employers and clients. I am friendly and approachable and live a fit and healthy lifestyle.
I am confident and highly self-motivated individual, can happily work alone or as part of a team. I am extremely focused, and results driven. I have developed a strong customer service skills working for the family business over the years as a store clerk. I have also interned at SKY TV, shadowing 8 teams over the course of 9 weeks.