Candidates - Contact Centre Institute of New Zealand

Candidates - MSD Program Graduates

Inspiring, Engaging and Supporting Professionals in the New Zealand Contact Centre and Customer Service Industry

Virtual Online Contact Centre Training Course Graduate & Student Profiles

Over the last 6 months CCNNZ has worked closely with MSD and our supply partners to recruit, train and get over 100 of our trainees from 10 groups ’employment ready’.

So far we have been able to place over 50 of our graduates and we are still looking for placements for our remaining grads from the last 3-4 groups.

If you are interested in filling a vacancy and would like a fully customer contact ready candidate to join your organisation please review our candidates profiles below.

They are ready and willing to commit to your organisation 🙂

Graduate: Ronnie Sahota

I am A Quiet, diligent worker who is at ease working alone or in a team environment. Technologically minded, I am someone who is tech-savvy with an ability to adapt quickly to new technology and systems. Most proud of my design skills to present artistic ideas and concepts.

ronniessahota@gmail.com | Call Jono now on 021 203 4321 to arrange an interview with Ronnie

Graduate: Steven Anderson

I have a strong drive to fulfil my role and to help others. I am reliable worker who can excel independently or in a team. I can adapt to new situations and I am receptive to feedback. I have developed foundational skills over the course of my education and in taking the virtual online contact centre course that would set me up for success in a contact centre role.

steven.anderson1996@gmail.com | Call Jono now on 021 203 4321 to arrange an interview with Steven

Graduate: Samra Naveed

I am hard working and eager to learn new things. I am also result oriented.

samranaveed18@gmail.com | Call Jono now on 021 203 4321 to arrange an interview with Samra

Graduate: Nicolette Naufahu

A highly focused individual motivated to get to work and able to get the job done whether it be on my own or with a group of co-workers. Hard working with can do attitude and carries out duty with smile on both good and bad days.

fonunaufahu@gmail.com | Call Jono now on 021 203 4321 to arrange an interview with Nicolette

Graduate: Rosa Heem

Highly self-motivated, I can happily work alone or as part of a team. I am extremely focused, and results driven

maryheem@yahoo.co.nz | Call Jono now on 021 203 4321 to arrange an interview with Rosa

Graduate: Kataraina Thompson

I am a hard-working and dedicated person who always strives for excellence. I have found it rewarding working alongside a team as well as alone and enjoy both scenarios. I love a good challenge and my determination to succeed fuels my motivation.

katarainathompson@gmail.com | Call Jono now on 021 203 4321 to arrange an interview with Kataraina

Graduate: Vii Patolo Ahlam

Productive with team work with or without supervision, dependable and results-driven.

vjtap88@gmail.com | Call Jono now on 021 203 4321 to arrange an interview with Vii

Graduate: April Choi

I am reliable, trustworthy, a quick learner, committed to what I do and attention to detail.

aprilchoi60@gmail.com | Call Jono now on 021 203 4321 to arrange an interview with April

Graduate: Sally Sai

I am confident and empathetic person. I work well in a team because I am a good listener, hard worker and have a can do attitude. I am a motivated and mature woman seeking employment that will make the most of my skills and what I have to contribute. My strengths lie in organization, problem solving, creativity and interpersonal skills. I work well both individually and in group situations, taking both initiative and instructions well.

sallysai8888@gmail.com | Call Jono now on 021 203 4321 to arrange an interview with Sally

Graduate: Katrina Pedro

I am hardworking and self-motivated individual, striving each day to do better and to be better. I am honest in all my doings and trustworthy enough to complete any given tasks.

tagalii97@gmail.com | Call Jono now on 021 203 4321 to arrange an interview with Katrina

New Student: Vii Patolo Ahlam

Productive with team work with or without supervision, dependable and results-driven

vjtap88@gmail.com | Call Jono now on 021 203 4321 to arrange an interview with Vii

New Student: Ammar Alansi

A quick learner, practical and mechanically minded with the ability to solve complex problems and achieve my goals even under pressurized situations. I have excellent communication skills, relate well to people, and enjoy a challenge. A self-motivated individual and a conscientious team member.

alansi74@icloud.com | Call Jono now on 021 203 4321 to arrange an interview with Ammar

New Student: Maryna Naude

I am an organised, experienced, disciplined person who is loyal, like a challenge and do my best to obtain satisfaction on a job well done.

marynsie@yahoo.co.nz | Call Jono now on 021 203 4321 to arrange an interview with Maryna

New Student: Kavitha Sarawanan

I am a people person who would love to talk to people and get to know them. I am self-motivated and very patient, and I would always love to be a part of a team. I would like to learn new things from the organisation.

kavithasarawanan@gmail.com | Call Jono now on 021 203 4321 to arrange an interview with Kavitha

New Student: Michael O’Kane

Communicate on a professional level, with great work link to colleagues. I focus well on achieving tasks I have been requested to do from Supervisors. I pride myself on always working to a high standard and am able to complete projects to a set deadline. I can also work independently and as part of a team.

mokairish@outlook.com | Call Jono now on 021 203 4321 to arrange an interview with Michael

New Student: Pushpa Sharma

Enterprising, hardworking and technically skilled in customer service roles, attention to detail and timeliness in managing workloads functions for diverse industry employers. I am an accounts graduate with good academic standing applying for customer service positions where I can use my knowledge and customer service experience. I am motivated by my desire to develop and reach my fullest potential whilst contributing to the culture, growth, and success of the organization.

pushpa_sonu1@outlook.com | Call Jono now on 021 203 4321 to arrange an interview with Pusha

New Student: Eli Samaauga

I am a hard-working individual who arrives to achieve the best in whatever I do. I am always willing to learn new skills and enjoy meeting new people. I am looking for a job that can utilize my skills as well as pose new challenges, that offers a wide of varieties of task and opportunities for advancement.

ellyettasamaauga@gmail.com | Call Jono now on 021 203 4321 to arrange an interview with Eli

Graduate: Stella Wang - NOW PLACED !!!

A passionate self-starter with natural curiosity, an appetite to learn and a hard-working nature.

Graduate: Satvinder Kaur Kanwar - NOW PLACED !!!

A highly motivated, detail-oriented, technical, analytical, customer-focused and performance-driven individual with over 10 years of experience in the telecom industry. Strong ability to develop and maintain effective working relationships with all individuals and groups both internally and externally, maintaining constructive relationships with those with different viewpoints and expectations. Ability to cooperate and collaborate with team members to achieve team goals. Thrive in working individually and in collaborative environments.

Graduate: Brenda Taylor - NOW PLACED !!!

I am a highly focused worker who enjoys working as part of a team and can also work unsupervised. I am a very positive person who strives to achieve the very best results for clients and the team.

New Student: Theresa Carolissen - NOW PLACED !!!

I am highly motivated and results oriented individual. I have a proven track record of providing exemplary level of service internal and external.

New Student: Nicole Coulston - NOW PLACED !!!

My strengths are determination, dedication, and resilience with a drive to advance my knowledge and skill base. I am technology savvy and pick up new systems quickly. I am self-motivated, whilst also being a team player. With a ‘can do’ approach, my aim is to provide excellent support to my team. Having a varied career experience, I can take on a multitude of tasks. I enjoy a challenge!

New Student: Nikita Bansal - NOW PLACED !!!

I am an enthusiastic and dedicated professional with extensive experience across the areas of administration and managerial aspects, an exceptional who is able to develop and motivate one to achieve targets. I am a proactive individual and team member with a logical approach to challenges, performing effectively within a highly pressurized working environment.

New Student: Ralueri Kata - NOW PLACED !!!

I am passionate about my work. Because I love what I do, I have a steady source of motivation that drives me to do my best. In my last job, this passion led me to challenge myself daily and learn new skills that helped me to do better work.

New Student: Rashmi Mangharani - NOW PLACED !!!

Strongly focused individual, with the ability to complete tasks accurately in a fast-paced environment with given deadlines. Team builder and delivering excellence with the right work ethics: disciplined, organized, productive, proactive, consistent.

New Student: Shalom Tanielu - NOW PLACED !!!

I am an experienced administration officer with 10 years working in the Government particularly in the areas of Finance and Administration. I am a proactive, detail oriented and a self-driven person with advanced accounting abilities to effect employer growth and success.

New Student: Swapna Valaboju - NOW PLACED !!!

I am Passionate about my work ,highly organized and I think positively and can execute on difficult task . Having Experience in ICT student support role in AUT and Working in a casual role as Note Taker for Unitec Institute of Technology at present. I Would like to continue my career in IT Services with my qualifications and experience with technical knowledge and experience to a new challenge.

New Student: Temalisi Telefoni - NOW PLACED !!!

A hardworking, reliable team player focused on going above and beyond to support the team. Trained in customer service and offering great problem-solving abilities, attention to detail, showing initiative and self-motivation to continue to learn and grow as a professional in all my work. I’ve always enjoyed practical tasks and I take pride in approaching challenges in an organised manner to achieve the most logical, efficient, and excellent result.

New Student: Tristan Lawson - NOW PLACED !!!

During my past 30 years of extensive customer service experience and international work experience, I have gained a natural confidence in dealing with a wide diversity of cultures and people in an effective, logical, professional and compassionate manner. My motivation to do the best at whatever I do together with my management and communication skills will prove to be a valuable contributor to my employer. I have an honest and a genuinely considerate nature towards others with the ability to motivate, coach and lead a team to feel proud in themselves and achievements.

New Student: Ruth Lee Heather - NOW PLACED !!!

I have natural soft skills, am solutions focused, a team player and results driven. I can also work alone and enjoy learning.

New Student: Birgit Aikman - NOW PLACED !!!

In the last 25 years I worked in the tourism industry with international tourists and am used to working seven days a week. Customer service is dear to me. I am passionate about integrity and people. My clients describe me as extremely knowledgeable, delivering outstanding service with humour and in an empathic manner. Having travelled throughout the world I appreciate multiculturism and thrive on giving clients personalized attention. I am always curious and never cease to learn new skills.

New Student: Bonnie Moore-Boyle - NOW PLACED !!!

I am a collaborative and strategic marketer with a good background in tourism, communication, hospitality, events and customer service, and have a proven history of successful projects to endorse me. I am good at prioritising and planning, comfortable with deadlines , working autonomously or in a team and offer the support and help to ensure that best service is always the standard. I am quick to learn, eager to assist, welcome management guidance and enjoy productive days. I am an accomplished and well-rounded individual with a positive work ethic, passionate and loyal to brand. I enjoy having achievable goals to attain. I am versatile and draw on my experience of high pressure goal and deadline driven scenarios to enable consistent delivery.

New Student: Janette Trinder - NOW PLACED !!!

I am highly committed, hardworking individual dedicated to my employers and clients. I am friendly and approachable and live a fit and healthy lifestyle.

New Student: Kishen Patel - NOW PLACED !!!

I am confident and highly self-motivated individual, can happily work alone or as part of a team. I am extremely focused, and results driven. I have developed a strong customer service skills working for the family business over the years as a store clerk. I have also interned at SKY TV, shadowing 8 teams over the course of 9 weeks.