CCNNZ & MSD Virtual Online Course Update: Sharing Our Successes to Date

We have seen a huge amount of interest from our industry members and many of our graduates have been placed within our member organisations. Fisher & Paykel are in the process of onboarding 3 of our superstars, Debit Success has snapped up a star too and Phone Plus have also taken a number of our amazing group.

We have further members that have placed some of our grads and we have many more underway interviewing for prestigious organisations such as Tower, AA and Vodafone to name but a few. The roles filled are incredibly diverse across many mediums. We have new grads working from a traditional office, from home as well as from hubs. We have a range of inbound, outbound and social media roles filled across various disciplines including finance, credit, telcos and utilities, manufacturing, construction, education and government.

Overall we have been able to place more than 50% of our graduates so far with another 25-30% underway through the various stages of assessment, interviewing and reference checking.

To recognise our collaboration and achievements we are in the process of collating a number of our amazing case studies. The first of which will be from Suhail Shaikh, Contact Centre and Hiring Manager at Fisher & Paykel. Please keep a close eye on our website as we’ll be sharing these in the coming days and weeks.

Our penultimate group of students graduated last week and as indicated above our hardworking grads are going like hot cakes. Our online course really has given all graduates a solid customer contact foundation and they are fresh, eager and committed to working for one of our great member organisations. We are rapt that so many of our member organisations and supporting partners are realising the value of our MSD program and that we are all contributing to keeping Kiwi’s in work at such a challenging time.

Get in Quick

So… If you have any vacancies that you are looking to fill or about to advertise, please reach out to Johnnathan Samaniego at and we will send you a selection of our remaining graduate pool that may be suitable for your roles.

And don’t worry if you are not hiring now…we will be recommencing our course again during early January 2021 and this will be running through to June. We will have another 100+ students graduating across the 6 month period.

Thanks once again to all our members for your fabulous support for our program – we wouldn’t be successful without you.