This Years Award Winners 2020 CCNNZ Awards 2020 CCNNZ Awards WINNERS & Sponsors We would like to congratulate all of our 2020 Awards Winners and their sponsors Websitehttps://www.mitel.com CCNNZ National Contact Centre Manager of the Year Award Sponsored by Mitel Our Finalists were:Craig Ashton – ACCRiteshni (Rittu) Gounder – CountdownVicki Richardson – Toyota New ZealandCongratulations to our WINNER!: Craig Ashton of ACC Websitehttps://phoneplus.co.nz/ CCNNZ National Contact Centre Support Professional of the Year Award Sponsored by Phone Plus Our Finalists were:Susana Loli – CountdownMinneli Tanquintic – CountdownKevin Bushell – TSB BankCongratulations to our Winner!: Minneli Tanquintic of Countdown Websitehttps://www.2bconnected.co.nz/ CCNNZ National Contact Centre Agent of the Year Award Sponsored by 2B Connected Our Finalists were:Ashlea Martin – TrustpowerJacqueline Dravitski – TSB BankJane Horne – TSB BankCongratulations to our Winner!:Jane Horne of TSB Bank Websitehttps://www.cogent.co.nz/ CCNNZ Contact Centre Multimedia Agent of the Year Award Sponsored by Cogent Our Finalists were:Sean Hanson – Trustpower LtdJess Henn – Xero LimitedRhea Karaitiana – Xero LimitedCongratulations to our Winner!:Rhea Karaitiana of Xero Limited Websitehttps://flare-design.com.au/ CCNNZ National Team Leader of the Year AwardSponsored by Flare Design Our Finalists were:James Goodman – Genesis Energy LtdCatherine George – MercuryHector Farmer – TSB BankCongratulations to our Winner!:Hector Farmer of TSB Websitehttps://www.daisee.com/ CCNNZ National Contact Centre Trainer of the Year Award Sponsored by Daisee Our Finalists were:Tania Ruth – ANZAlex Papp – Chartered Accountants Australia NZFiona Sisifa – CountdownCongratulations to our Winner!:Alex Papp of Chartered Accountants Australia NZ