CCNNZ Previous Award Winners

Congratulations to all our CCNNZ Award Winners!!!

2018

Bronwyn McCormick, Dulux Group

National Contact Centre Manager of the Year

Shahnaz Rustomjee, Housing New Zealand

National Contact Centre Trainer of the Year

Katy Mills, Christchurch City Council

National Contact Centre Team Leader of the Year

Ellie Young, Ministry of Business, Innovation and Employment

National Contact Centre Agent of the Year

Sophie Duggan, Xero Limited

National Contact Centre Multimedia Agent of the Year

Steven Russell, Housing New Zealand

National Contact Centre WFM Professional of the Year

2017

Bruce Horsefield, Greater Wellington Regional Council

National Contact Centre Manager of the Year

Marc Burborough, Xero

National Trainer of the Year

Matthew Wait, MBIE

National Contact Centre Team Leader of the Year

Jerome Tusani, Mercury

National Contact Centre Inbound Agent of the Year

Laura Pretty, FMG

National Contact Centre Telephone Sales Agent of the Year

Joe Butler, Xero

National Contact Centre Non-Phone Based Agent of the Year

Emma Lilley, Meridian Energy

National Contact Centre Workforce Professional of the Year

2016

Marc Burborough, Xero

National Contact Centre Agent of the Year

Rhonda Brown, Greater Wellington Regional Council

National Contact Centre Team Leader of the Year

Claire Jones, WooHoo NZ Tax Refunds

National Trainer of the Year

Amanda Bremer, SKY Television

National Contact Centre Manager of the Year – Over 50 seats

Karen Sharp, Skinny Mobile

National Contact Centre Manager of the Year – Under 50 seats

Will Bellerby, Auckland Transport

National Workforce Professional of the Year

2015

Phillippa Joll, FMG Insurance

National Contact Centre Agent of the Year

Rachel Nowicki, Xero

National Contact Centre Team Leader of the Year

Nikki Brough, AMP

National Trainer of the Year

Garth Bloomfield, ACC Business Centre

National Contact Centre Manager of the Year – Over 50 seats

Haig Davidson, Mitsubishi Motors New Zealand Limited

National Contact Centre Manager of the Year – Under 50 seats

Haig Davidson, Mitsubishi Motors New Zealand Limited

Outstanding Contact Centre Professional of the Year

2014

Hannah Jordan, Meridian Energy

Contact Centre Team Leader of the Year

Haig Davidson, Mitsubishi Motors New Zealand

Contact Centre Manager of the Year – Under 50 Seats

Janet Tautaiolefua, Mercury Energy

Trainer of the Year

2013

Leanne Radovanovich, Medibank Health Solutions

Contact Centre Manager of the Year – Over 50 Seats

Helen Peacock - King Country Energy

Contact Centre Manager of the Year – Up to 50 Seats

Trina Cornelius – FMG Insurance

Team Leader of the Year

2012

Samir Castello, ANZ

Contact Centre Manager of the Year – Over 50 Seats

Ben Lowe, FlexiGroup NZ

Contact Centre Manager of the Year – Up to 50 Seats

Fluer Evans, Meridian Energy

Contact Centre Team Leader of the Year

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