This event has been postponed until further notice
Are you a Team Leader in the Contact Centre industry?
Discover the secrets to driving exceptional team performance and effectiveness. We’re excited to welcome Helen Corban of Reach Potential, a renowned expert with decades of experience in business coaching, time management, and leadership development, for a dynamic 30-minute presentation tailored just for you.
Helen’s session is designed to equip you with the tools and strategies needed to navigate the unique challenges of leading a contact centre team. With a focus on practical, actionable insights, this event promises to be a game-changer for your leadership journey.
Key Takeaways:
- Prioritise Tasks for Maximum Impact: Learn how to identify and focus on high-priority tasks that drive the most significant results. Helen will share effective techniques to help you and your team prioritise your workload, ensuring that the most critical activities receive the attention they deserve.
- Reduce Time-Wasting Activities: Discover strategies to minimise distractions and eliminate activities that do not add value. Helen will provide insights into identifying common time-wasters within contact centres and offer solutions to help your team stay focused and productive.
- Streamline Daily Operations: Gain practical methods to ensure smooth and efficient day-to-day operations. Helen will guide you on how to implement time-honoured tools and principles that streamline processes, enhance team coordination, and improve overall efficiency.
Why Attend?
- Expert Insights: Gain knowledge from Helen Corban, a professional renowned for her strategic approach to business success and personal development.
- Practical Strategies: Leave with actionable tips and techniques that you can immediately apply to your leadership role.
- Networking Opportunity: Connect with other team leaders and industry professionals during the breakfast session in Wellington or via the online platform.
Don’t miss this opportunity to unlock your peak performance and drive your team towards ideal effectiveness.
