IAG Proposing to Shut its Insurance Shops in NZ

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IAG is planning to shut its 53 AMI stores and its remaining State store and move its 350 staff to digital and contact centre roles.

Around 65 management positions might also be disestablished; however, the company said it hoped to redeploy as many staff as possible. IAG Spokesman, Kevin Hughes, said the review reflected growing customer expectations for digital services, which had been accelerated by the Covid 19 pandemic. He further said that IAG planned to set up pop-up stores, if they were required, such as in the event of a natural disaster.

Source: www.nzherald.co.nz

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