Membership

Become a member of CCNNZ

Unlock exclusive opportunities to advance your career and drive excellence in customer engagement with CCNNZ membership. Whether you’re a frontline agent, an experienced leader, or a corporate team, our tailored membership tiers offer valuable industry insights, access to professional development resources, and exclusive event pricing.

Join a community dedicated to empowering contact centre professionals and take advantage of special offers, industry benchmarking, and more.

Choose the membership that fits your role and start enhancing your skills, connections, and impact today.

Agent Membership

$ 50
per year
  • For Customer Service Representatives, or agents only
  • CCNNZ event access at member rates
  • Special offers on products through our preferred suppliers/sponsors
  • Eligible to one single license to LearningPlanet for the duration of the membership

Individual Membership

$ 200
per year
  • For Contact Centre Managers, Leaders, WFP, Trainers, Vendors
  • CCNNZ event access at member rates
  • Special offers on products through our preferred suppliers/sponsors
  • Eligible to one single license to LearningPlanet for the duration of the membership
  • Access to site visits (as they are arranged)
  • Access to annual CCNNZ Industry Benchmarking Survey Results

Corporate Membership

$ 750
per year
  • Up to 10 (ten) named individuals within the organisation
  • CCNNZ event access at member rates for named members
  • Special offers on products through our preferred suppliers/sponsors
  • Eligible to one single license for LearningPlanet for the duration of the membership
  • Access to site visits (as they are arranged)
  • Access to annual CCNNZ Industry Benchmarking Survey Results
  • Opportunity to become a sponsor* for specific CCNNZ events (*subject to T&C)