News Julie ValenciaJuly 5, 2020 Entries NOW CLOSED for This Year’s CCNNZ Awards We are proud to hold the... News Julie ValenciaJune 29, 2020 IAG Proposing to Shut its Insurance Shops in NZ IAG is planning to shut its... News Julie ValenciaJune 17, 2020 Air NZ urged to improve its call centre service Air NZ has been accused of... News Julie ValenciaMay 25, 2020 Customer places ad in NZ Herald in desperate attempt to get Air NZ’s attention We all know how much COVID19... Thursday, 1 October, 2020 MOST POPULAR Entries NOW CLOSED for This Year’s CCNNZ Awards IAG Proposing to Shut its Insurance Shops in NZ Air NZ urged to improve its call centre service Customer places ad in NZ Herald in desperate attempt to get Air NZ’s attention Events Julie ValenciaJuly 24, 20202016 CCiNZ AwardsCongratulations to our 2016 CCiNZ Awardees! Julie ValenciaJuly 24, 20202016 APCCAL Expo Julie ValenciaJuly 24, 20202016 Auckland Conference Julie ValenciaJuly 24, 20202017 CCiNZ Awards Julie ValenciaJuly 24, 20202017 CCiNZ Conference RESOURCES Julie ValenciaMay 6, 2013Workforce Planner – Lion Process and Communications ManagerJulie ValenciaMay 1, 2013 Julie ValenciaMay 9, 2013Strategic Planning for Contact Centre Managers Best practises for customer satisfaction surveyingJulie ValenciaApril 25, 2013 Make technology your agents friendJulie ValenciaApril 17, 2013 First CapTel Contact Centre outside of USA opens in AucklandJulie ValenciaApril 11, 2013 STAY CONNECTED Facebook Twitter Linkedin Most Viewed 2016 CCiNZ AwardsJulie ValenciaJuly 24, 2020 2016 APCCAL ExpoJulie ValenciaJuly 24, 2020 2016 Auckland ConferenceJulie ValenciaJuly 24, 2020 2017 CCiNZ AwardsJulie ValenciaJuly 24, 2020 2017 CCiNZ ConferenceJulie ValenciaJuly 24, 2020 popular GalleryJulie ValenciaJuly 24, 20202016 CCiNZ Awards NewsJulie ValenciaMarch 10, 2020COVID19 Updates NEWSLETTER Subscribe our newsletter to stay updated. subscribe
