News Samantha MillsOctober 19, 2020 CCNNZ & MSD Virtual Online Course Update: Sharing Our Successes to Date We have seen a huge amount... News Samantha MillsOctober 3, 2020 Announcing the CCNNZ Awards Finalists for 2020!! Congratulations to our CCNNZ Awards Finalists... News Julie ValenciaJune 29, 2020 IAG Proposing to Shut its Insurance Shops in NZ IAG is planning to shut its... News Julie ValenciaJune 17, 2020 Air NZ urged to improve its call centre service Air NZ has been accused of... Wednesday, 20 January, 2021 MOST POPULAR CCNNZ & MSD Virtual Online Course Update: Sharing Our Successes to Date Announcing the CCNNZ Awards Finalists for 2020!! IAG Proposing to Shut its Insurance Shops in NZ Air NZ urged to improve its call centre service Events Samantha MillsOctober 19, 2020CCNNZ & MSD Virtual Online Course Update: Sharing Our Successes to DateWe have seen a huge amount of interest from our industry members and many of our graduates have been placed... Samantha MillsOctober 3, 2020Announcing the CCNNZ Awards Finalists for 2020!! Julie ValenciaJuly 24, 20202016 CCiNZ Awards Julie ValenciaJuly 24, 20202016 APCCAL Expo Julie ValenciaJuly 24, 20202016 Auckland Conference RESOURCES Julie ValenciaMay 6, 2013Workforce Planner – Lion Process and Communications ManagerJulie ValenciaMay 1, 2013 Julie ValenciaMay 9, 2013Strategic Planning for Contact Centre Managers Best practises for customer satisfaction surveyingJulie ValenciaApril 25, 2013 Make technology your agents friendJulie ValenciaApril 17, 2013 First CapTel Contact Centre outside of USA opens in AucklandJulie ValenciaApril 11, 2013 STAY CONNECTED Facebook Twitter Linkedin Most Viewed CCNNZ & MSD Virtual Online Course Update: Sharing Our Successes to DateSamantha MillsOctober 19, 2020 Announcing the CCNNZ Awards Finalists for 2020!!Samantha MillsOctober 3, 2020 2016 CCiNZ AwardsJulie ValenciaJuly 24, 2020 2016 APCCAL ExpoJulie ValenciaJuly 24, 2020 2016 Auckland ConferenceJulie ValenciaJuly 24, 2020 popular NewsSamantha MillsOctober 19, 2020CCNNZ & MSD Virtual Online Course Update: Sharing Our Successes to Date NewsJulie ValenciaMarch 10, 2020COVID19 Updates NEWSLETTER Subscribe our newsletter to stay updated. subscribe
