Partners

Become a partner of CCNNZ

Of course we couldn’t provide high-end level of support without our amazing Partners. If you think you can help CCNNZ with partnership and would like to know more, download our partnership document CCNNZ Corporate Partnership Proposal and Benefits 2024. Then, get in touch with us at info@ccnnz.org.nz to talk about the opportunities that we currently have available.

We would LOVE to hear from you and tell you all about the benefits of being a partner.

There are many benefits associated with being a CCNNZ partner, including:

      • Positioning you and your company as knowledge-experts and leaders in your field
      • Complimentary Corporate Membership (with up to 10 named individuals)
      • Complimentary exhibition space at the annual CCNNZ Conference (for Platinum and Gold Partnerships)
      • Brand exposure through website, newsletter and event branding
      • Option to sponsor a CCNNZ Award category partnership (see benefits table)
      • Complimentary listing on the CCNNZ Suppliers website page
      • Opportunities to host CCNNZ member workshops and present best-practice
      • Attendance at Regional Events at Member rates
      • Use of the CCNNZ logo to promote our partnership
      • Opportunities to advertise and contribute to the CCNNZ newsletter
      • Recognition from CCNNZ members for your superior support of the New Zealand Contact Centre industry
      • Access to discounted rates for tickets to the annual CCNNZ Conference

PLATINUM PARTNER

THE SKILL GROUP

The Skills Organisation partners with the Contact Centre industry to provide nationally recognised qualifications through workplace training and assessments. They offer pathways for career growth, allowing you to earn qualifications that reflect your on-the-job learning and competencies.

With Skills, as you move through your career you can gain more qualifications that reflect the work that you do.

GOLD PARTNERS

Nice CXone

Nice CXone offers a leading cloud-native platform for delivering agile, hyper-personalised customer experiences.

Their comprehensive solution ensures effortless, consistent, and adaptive service for both consumers and employees. Learn more about Nice CXone below.

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YAXXA OMNI

The Yaxxa team delivers innovative Contact Centre solutions, integrating seamlessly with on-premise or cloud-based CRMs to support omni-channel needs. Yaxxa’s AI-enhanced platforms improve workflows, automate processes, and provide real-time analytics to boost AX and CX levels.

Digital Island

Digital Island, a leading Cloud Communications and Contact Centre provider, serves mid to large enterprises across New Zealand. As an independent subsidiary of Spark NZ, we offer top-tier Cloud solutions, exceptional client service, and unmatched professionalism and value. Our comprehensive services and dedicated team make us the preferred partner for enterprises seeking a competitive edge in the ICT sector.

SILVER PARTNERS

SPARK

As NZ’s largest telecoms company, Spark NZ aims to help the nation thrive in a digital world. By adopting Agile, Spark replaces traditional hierarchies with self-managing teams focused on customer needs, delivering faster and more effective solutions. This approach empowers employees to engage deeply with their work, driving continuous improvement and customer satisfaction.

TCN

TCN is a trusted provider of contact center software, powering thousands of businesses with customer communication while improving operational efficiency. Supporting billions of interactions each year, our software is powerful, flexible and scalable to meet the needs of any business.

BRONZE PARTNERS

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Connecting now

Connecting Now offers expert language solutions to help your organization communicate effectively across multiple languages, ensuring a significant impact. By partnering with us, you protect vulnerable customers with complex financial, health, and welfare issues, providing them with care in a language they understand.

Learning planet

LearningPlanet offers revolutionary online training resources for Sales, Service, Leadership, and Personal Development. With over 30 years of experience, we provide over 270 videos, with new content added monthly, available via subscription or embedding on your LMS. Join thousands of users worldwide improving their skills daily.