CCNNZ Previous Award Winners
2021
Stella Wang, Tower
2021 CCNNZ/MSD National Customer Contact Top Student of the year, sponsored by MSD.
Michelle Young, Genesis Energy
2021 National Customer Contact Manager of the Year, sponsored by Phone Plus.
Josh Elliott, AIA NZ
2021 National Customer Contact Support Professional of the Year, sponsored by Nice CX One.
Sacha Wood, Genesis Energy
2021 National Customer Contact Team Leader of the Year, sponsored by Twilio and Synergy Enterprise Solutions.
Akshay Umesh, Ministry of Business, Innovation & Employment
2021 National Customer Contact Agent of the Year, sponsored by Great Outcomes
Steffanie McAuley, Genesis Energy
2021 National Customer Contact Trainer of the Year, sponsored by CallCentre People Limited
Sam Turfrey, Xero Limited
2021 National Customer Contact Multimedia Agenty of the Year, sponsored by Cogent
2020
Craig Ashton, ACC
National Contact Centre Manager of the Year Sponsored by Mitel
Alex Papp, Chartered Accountants Australia NZ
National Contact Centre Trainer of the Year Sponsored by Daisee
Hector Farmer, TSB Bank
National Contact Centre Team Leader of the Year Sponsored by Flare Design
Jane Horne, TSB Bank
National Contact Centre Agent of the Year (Inbound or Outbound) Sponsored by 2B Connected
Rhea Karaitiana, Xero Limited
Minneli Tanquintic, Countdown
National Contact Centre Support Professional of the Year Sponsored by PhonePlus
2019
Vanessa Lowe, Housing New Zealand Corporation
Karla Dowden, DHL Express (NZ) Limited
Amba Barker, AIA
Elizabeth Hill, Ministry of Business, Innovation & Employment
Rashi Jayasekara, Xero Limited
Cat Anderson, DuluxGroup
National Contact Centre WFM Professional of the Year Sponsored by LearningPlanet
