Congratulations to all our CCiNZ Award Winners!!!
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2012 |
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Contact Centre Manager of the Year – Over 50 Seats Samir Castello, ANZ |
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Contact Centre Manager of the Year – Up to 50 Seats Ben Lowe, FlexiGroup NZ |
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Contact Centre Team Leader of the Year Fluer Evans, Meridian Energy |
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2013 |
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Contact Centre Manager of the Year – Over 50 Seats |
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Contact Centre Manager of the Year – Up to 50 Seats |
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Team Leader of the Year |
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2014 |
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Contact Centre Team Leader of the Year |
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Contact Centre Manager of the Year – Under 50 Seats |
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Trainer of the Year |
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2015 |
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National Contact Centre Agent of the Year Phillippa Joll, FMG Insurance |
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National Contact Centre Team Leader of the Year Rachel Nowicki, Xero |
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National Trainer of the Year Nikki Brough, AMP |
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National Contact Centre Manager of the Year – Over 50 seats Garth Bloomfield, ACC Business Centre |
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National Contact Centre Manager of the Year – Under 50 seats Haig Davidson, Mitsubishi Motors New Zealand Limited |
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Outstanding Contact Centre Professional of the Year Haig Davidson, Mitsubishi Motors New Zealand Limited 2016 National Contact Centre Agent of the Year Marc Burborough, Xero National Contact Centre Team Leader of the Year Rhonda Brown, Greater Wellington Regional Council National Trainer of the Year Claire Jones, WooHoo NZ Tax Refunds National Contact Centre Manager of the Year – Over 50 seats Amanda Bremer, SKY Television National Contact Centre Manager of the Year – Under 50 seats Karen Sharp, Skinny Mobile National Workforce Professional of the Year Will Bellerby, Auckland Transport |
2017
National Contact Centre Manager of the Year
Bruce Horsefield, Greater Wellington Regional Council
National Trainer of the Year
Marc Burborough, Xero
National Contact Centre Team Leader of the Year
Matthew Wait, MBIE
National Contact Centre Inbound Agent of the Year
Jerome Tusani, Mercury
National Contact Centre Telephone Sales Agent of the Year
Laura Pretty, FMG
National Contact Centre Non-Phone Based Agent of the Year
Joe Butler, Xero
National Contact Centre Workforce Professional of the Year
Emma Lilley, Meridian Energy
2018
National Contact Centre Manager of the Year
Bronwyn McCormick, Dulux Group
National Contact Centre Trainer of the Year
Shahnaz Rustomjee, Housing New Zealand
National Contact Centre Team Leader of the Year
Katy Mills, Christchurch City Council
National Contact Centre Agent of the Year
Ellie Young, Ministry of Business, Innovation and Employment
National Contact Centre Multimedia Agent of the Year
Sophie Duggan, Xero Limited
National Contact Centre WFM Professional of the Year
Steven Russell, Housing New Zealand
