CCiNZ is an affordable industry body that listens to its members and delivers on its promises

CCiNZ membership provides New Zealand contact centre professionals with a great network to call upon for support and a wide range of benefits:

  • Mentoring and support that’s available to all members
  • Regular events across New Zealand
  • Annual CCiNZ Conference
  • Annual CCiNZ Awards to benchmark and celebrate excellence in Contact Centre leadership
  • An informative website with fresh content
  • Tapping into the expertise of our vendor members
  • Access to the latest information on Contact Centre products and services
  • Connections with global Contact Centre associations
  • Promotion of Contact Centre careers and development of training programmes
  • Online discussion and networking forums through social media
  • Members Section – a toolbox full of valuable information, resources and best practice
  • Providing members with opportunities to contribute to the industry
  • Developing partnerships with valued sponsors
  • Competitions and special offers

Membership is also available to vendors who want to show their support for the New Zealand Contact Centre industry. Membership provides access to valuable relationships and insight to continuously improve products and services for the Contact Centre industry.

CCiNZ is also a member of APCCAL – Asia Pacific Contact Centre Association for Leaders. This membership gives CCiNZ the opportunity to send deserving delegates to attend international conferences.

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Become a member today!