Telnet secures another call centre service contract from Australia

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New Zealand telecommunications company Telnet continues to expand, having secured its fourth call centre service contract in Australia.   The deal is with beauty products giant L’Oreal.  Telnet managing director John Chetwynd says companies are beginning to realise keeping call centres in English-speaking countries with similar cultural backgrounds makes for better customer service.

3 News, 29 Oct 2013

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