World’s Best Contact Centre Report

It’s time to secure your copy of the world’s best contact centre report. It’s valued at USD 1,500, but can be yours free!

Simply complete Dimension Data’s questionnaire and you’ll gain access to over 700 performance metrics, industry benchmarks, and insights on achieving best practice results.

Click here to complete the survey and secure:

  • a free copy of the 2016 Global Contact Centre Benchmarking Report worth USD 1,500
  • immediate access to the Benchmark Comparison Portal allowing you filter the global data by region, sector, size, provider type, service type, contact type, and year
  • instant download of the 2015 Global Contact Centre Benchmarking Report upon completion of this questionnaire

Act now: the first 200 completed responses will be entered into a draw to win an Ipad Air*

Your privacy is important to them.  Your company data and participation is completely confidential.  It won’t be referenced in any way within the Report, or its associated outputs.


Further information is available at: