Who We Are

Customer Contact Network New Zealand (CCNNZ) operates as an incorporated society, established in April 2009 by Contact Centre professionals.

Our Vision: CCNNZ promotes excellence in every customer contact.

Our Mission: CCNNZ is the network that inspires, engages and connects customer contact professionals.


CCNNZ members have access to valuable information, regular webinar events and other opportunities:

  • Annual CCNNZ Conference and annual CCNNZ Industry Awards

  • Competitions and special offers

  • Active discussions information and networking on LinkedIn, Facebook

  • Regular events held online or in New Zealand’s main centres

  • Partnerships with vendors, sponsors and other organisations

  • An ongoing commitment to building the CCNNZ membership base