Our mission is to lead industry growth and improvement by elevating customer engagement and setting high standards of excellence through education, collaboration and advocacy.

2024 National Awards Applications Open!

In 2023 we received a substantial number of applications, and our judges meticulously chose those finalists. We are thrilled to open the applications for the 2024 CCNNZ National Awards. Click here to download your application form.

MSD Course

The Ministry of Social Development and CCNNZ have partnered with two contact centre industry providers to offer a special certified online course that will help you become employment ready in the contact centre and similar industries!

Discover your next opportunity today!

If you’re on the hunt for your next position in the customer contact industry, you’ve come to the right place! We’re delighted to present the job openings offered by our esteemed sponsors.