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CCNNZ AWARD FINALISTS 2021

The finalists have been selected for the CCNNZ Awards! Winners will be announced at our virtual Awards event on the 19th November via Facebook Premiere.   More details including the link to the virtual awards to come.

Click on the button below to see who our amazing finalists are this year!

The Shape of the Australia & New Zealand Contact Centre Industry in 2021

Join Enghouse’s webinar on Thursday 23rd September at 4pm for a roundtable discussion based on latest research. Steve Morrell from industry analyst ContactBabel will present key insights from the new report.

Guest panellists include:

  • Rachael Lovelock – Director Business Systems Transformation, Wellways Australia
  • Janine Gibb – National Customer Experience Centre Manager, LIC New Zealand

All registrants will also receive a copy of the 2021 ContactBabel Australian and New Zealand Contact Centre Industry report.

Contact Centre COVID-19 Industry Response Survey

SHARE YOUR KNOWLEDGE AND WIN!

Take part in the nation-wide Service Sectors’ COVID-19 survey and enter the draw to win one of five $100 Prezzy cards.

We want to hear how COVID-19 has affected your business and industry and discover what new skills or support structures are required to give the sector a head start towards COVID-19 recovery.

The research results will help the newly formed Services Workforce Development Council support future qualification and skills development for your sector.

Submissions close 30 September 2021

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